Terms Of Use

Last Updated: 07/09/2026

These Terms of Use (“Terms”) govern your access to and use of rolloutemail.com, Rollout Email, and related services operated by Codat Syndicate Pvt Ltd (“Codat Syndicate,” “we,” “us,” or “our”).

By creating an account, accessing the website, or using our services, you agree to these Terms. If you do not agree, do not use the services.

1. About Rollout Email

Rollout Email is an email marketing and bulk email platform operated by:

Codat Syndicate Pvt Ltd
371, Krishna Nagar, Sector 9
Gurgaon, Haryana 122001
India

Contact: hello@rolloutemail.com

2. Eligibility

You must be legally capable of entering into a binding agreement to use Rollout Email.

If you use the services on behalf of a company, organization, or another person, you confirm that you have authority to accept these Terms on their behalf.

3. Account Registration

To use certain features, you may need to create an account.

You agree to:

Provide accurate and complete information.
Keep your account information up to date.
Maintain the confidentiality of your login credentials.
Notify us promptly of unauthorized account access.
Accept responsibility for activity conducted through your account.

You must not create an account using false information or impersonate another person or organization.

4. Our Services

Rollout Email may provide features such as:

Email campaign creation and management.
Subscriber and contact management.
Email templates.
Campaign scheduling.
Email delivery and sending tools.
Delivery, bounce, and complaint tracking.
Account, billing, and reporting features.

Features may change over time. We may add, modify, suspend, or discontinue features when reasonably necessary to operate or improve the services.

5. Acceptable Use

You agree to use Rollout Email only for lawful purposes.

You must not use the services to:

Send spam or unsolicited bulk email.
Send deceptive, fraudulent, or misleading communications.
Impersonate another person, company, or organization.
Distribute malware, viruses, or harmful code.
Send content that violates applicable law.
Infringe copyrights, trademarks, privacy rights, or other rights.
Collect or use recipient data without the necessary permission or lawful basis.
Send campaigns that contain unlawful, abusive, threatening, or fraudulent content.
Attempt to bypass sending limits, security controls, or account restrictions.
Interfere with the operation or security of the platform.
Access another user’s account without authorization.
Use the platform to test, scan, or attack third-party systems.
Resell or sublicense the services without our written permission.

We may suspend or terminate accounts that violate these Terms or create a risk to our services, users, recipients, or service providers.

6. Email Marketing Compliance

You are responsible for ensuring that your email campaigns comply with applicable laws and regulations.

You must:

Have the necessary permission or lawful basis to contact recipients.
Include accurate sender information.
Avoid misleading subject lines and sender identities.
Provide an appropriate unsubscribe mechanism where required.
Honor unsubscribe requests and suppression requests.
Maintain records necessary to demonstrate compliance.
Follow the requirements of applicable email marketing, privacy, and consumer protection laws.

You are responsible for the recipients and content of the campaigns you send. Rollout Email does not guarantee that a campaign complies with every law applicable to your business or recipients.

7. Your Content and Recipient Data

You retain ownership of the content, subscriber information, and other materials you submit to Rollout Email (“Your Content”).

You grant us a limited, non-exclusive right to host, process, transmit, and otherwise use Your Content only as necessary to:

Provide and operate the services.
Deliver campaigns at your direction.
Maintain backups and service reliability.
Prevent fraud, abuse, and security incidents.
Comply with legal obligations.
Provide customer support.

You represent that you have the necessary rights and permissions to upload and process Your Content.

We do not claim ownership of your email content or subscriber lists.

8. Prohibited Content

You must not upload or transmit content that is unlawful or that you do not have the right to use.

We may remove, restrict, or disable access to content that violates these Terms, applicable law, or the requirements of our service providers.

9. Third-Party Email Providers

Rollout Email may use third-party email delivery providers to send campaigns.

Your use of email delivery features may also be subject to the provider’s terms, policies, and sending requirements. We may restrict or suspend sending if a provider rejects campaigns, detects abuse, or requires action to protect its network.

10. Subscriptions and Payments

Some features may require a paid subscription.

Before purchasing a plan, you will be shown the applicable price, billing period, and included features.

You agree to:

Provide accurate billing information.
Pay applicable charges when due.
Maintain a valid payment method where required.
Pay taxes or other charges applicable to your purchase, unless otherwise stated.

Subscription prices and features may change. Where required by law, we will provide notice of material changes before they take effect.

11. Renewals and Cancellation

If your plan renews automatically, it will continue until cancelled.

You may cancel your subscription through the available account settings or by contacting us at hello@rolloutemail.com.

Cancellation generally prevents future renewals. Unless otherwise stated in your plan or required by law, cancellation does not automatically create a refund for the current billing period.

12. Refunds

Refund eligibility depends on the applicable plan, purchase terms, and applicable law.

Unless a refund is expressly promised or required by law, payments are non-refundable after the relevant billing period or service has been provided.

Nothing in these Terms limits any mandatory consumer rights that cannot legally be excluded.

13. Suspension and Termination

We may suspend or terminate your account if:

You violate these Terms.
Your use creates a security, legal, or operational risk.
Your account is involved in spam, fraud, or abuse.
Payment remains unpaid.
We are required to do so by law or a service provider.
We discontinue the relevant service.

Where reasonably practical, we may provide notice and an opportunity to resolve the issue. We may act immediately when necessary to protect users, recipients, infrastructure, or legal interests.

You may stop using the services at any time.

14. Effect of Termination

After termination, your access to the services may be disabled.

We may retain certain information where necessary for legal compliance, fraud prevention, dispute resolution, accounting, security, or other legitimate purposes.

Your obligations relating to payment, intellectual property, acceptable use, liability, and dispute resolution may continue after termination.

15. Intellectual Property

The Rollout Email website, software, design, branding, documentation, and related materials are owned by or licensed to Codat Syndicate Pvt Ltd.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the services for their intended purpose.

You must not:

Copy, modify, or distribute our software without permission.
Reverse engineer or attempt to extract source code, except where permitted by law.
Use our branding without written permission.
Remove proprietary notices.
Create a competing service using our protected materials.

16. Feedback

If you provide suggestions, ideas, or feedback about Rollout Email, you allow us to use that feedback without restriction or compensation, provided that we do not disclose your confidential information.

17. Availability and Service Changes

We aim to provide reliable services, but we do not guarantee that the website or platform will always be available, uninterrupted, or error-free.

Services may be affected by:

Maintenance.
Technical failures.
Internet or hosting issues.
Third-party provider outages.
Security incidents.
Events beyond our reasonable control.

We may perform maintenance, introduce updates, or temporarily restrict access when necessary.

18. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the services are provided on an “as available” and “as is” basis.

We do not guarantee that:

The services will meet every business requirement.
Email campaigns will reach every recipient.
Messages will avoid spam filters.
Delivery rates, open rates, or engagement results will meet expectations.
The services will be free from all errors or interruptions.

You are responsible for evaluating whether the services are suitable for your needs.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Codat Syndicate Pvt Ltd will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, business opportunities, data, or goodwill arising from your use of the services.

To the extent permitted by law, our total liability arising from the services will not exceed the amount you paid to us for the relevant services during the three months immediately preceding the event giving rise to the claim.

This limitation does not exclude liability that cannot legally be excluded or limited.

20. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Codat Syndicate Pvt Ltd, its officers, employees, and service providers from claims, losses, liabilities, damages, and expenses arising from:

Your violation of these Terms.
Your misuse of the services.
Your campaigns or Your Content.
Your violation of applicable law.
Your infringement of another person’s rights.
Your failure to obtain required permissions for recipient data.

21. Third-Party Links and Services

The website or services may contain links to third-party websites or integrations.

We are not responsible for the content, availability, security, or privacy practices of third-party services. Your use of those services is governed by their own terms and policies.

22. Privacy

Our collection and use of personal information is described in our Privacy Policy.

By using Rollout Email, you acknowledge that personal information may be processed as described in that policy.

23. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Subject to applicable law, disputes arising from these Terms or your use of the services will be subject to the jurisdiction of the courts located in Gurgaon, Haryana, India.

24. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the “Last Updated” date. If a change is material, we may provide additional notice through the website, email, or your account.

Your continued use of the services after the updated Terms become effective constitutes acceptance of the changes, to the extent permitted by law.

25. General Provisions

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.

Our failure to enforce a provision does not waive our right to enforce it later.

You may not transfer your rights or obligations under these Terms without our written permission. We may assign our rights and obligations as part of a merger, acquisition, restructuring, or transfer of business assets.

These Terms, together with any applicable order terms and policies referenced in them, constitute the agreement between you and Codat Syndicate Pvt Ltd regarding the services.

26. Contact Us

For questions, complaints, or requests regarding these Terms, contact: